Policies  &  refunds

This website is owned and operated by Lance Depender/Tiki Unique. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about us, our custom-made tiki bars, and the opportunity to purchase our products. By accessing or using the website or our service, you approve that you have read, understood, and agree to be bound by these Terms.

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In order to use our website and/or receive our services, you must be of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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When buying an item, you agree that: (1) you are responsible for reading the full item listing before making a commitment to buy it: (2) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services and for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. The prices listed on the Tiki Bars & Tables page are for the BAR ONLY and do not include the cost of shipping. Please visit the Shipping page for more details.

The list prices on the BUY A TIKI/Product page include delivery.

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In the case that extenuating circumstances arise that prohibit the building or delivery of your bar or other product, we reserve the right to cancel the sale and provide you with a full refund, less the cost of any products you may have received.

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Cancellations for products purchased on the Tiki Unique website are accepted within 3 days of purchase. Cancellations for custom built bars purchased off site through alternate cash, check, or cash equivalent options such as Zelle or Venmo will be accepted up until the construction of your bar has begun. We will be discussing this date during our design collaboration process.

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Refunds will be granted with notification of your intention within 3 days after delivery.  Bar must be returned within 14 days, in the perfectly undamaged condition it was packaged and sent from my shop. Customer is responsible for the cost of return shipping.  If the bar is damaged enroute to you by the carrier I contracted, you will be eligible for a refund, and I will work it out with them.  If it's damaged on the return trip, by the carrier you hired, you may receive a deducted refund, depending on the extent of the damage, and you can work it out with them.  Some custom-made bars, if the design is so specified to your situation that it's unlikely that I can resell it to someone else, will not be eligible for a refund. I'll inform you if this is the case during our design process.